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Returns & Exchanges

Returns

If you with a product not satisfied or you want a different size, you can send it without problems and without giving any reason within 14 days for us back. That also applies to sale items. Of course you will also get your money back. From a purchase value of 100 €, we assume the return shipping costs within Germany. In this case you can request your return return label free of charge at retouren@kids-style-lounge.de . From all other countries we do not take the return costs.

Remittance

Once your return has been received and is being processed, you will receive a confirmation e-mail. For each return, which reaches us in perfect condition and with all labels, we create a credit.Please note that the credit with credit cards may be visible only on the next credit card bill with delayed loading.The refund  will be made in the same currency as the purchase. Any losses due to  currenc y fluctuations will not be refunded.For all returns, you have purchased with a coupon, a new voucher will be issued.
 

Exchanges

If you want an exchange for an item, you can return it within the return period of 14 days for us. However, an exchange is possible only if the item is available. Once sent back the item is received by us, the conversion is made.
Delivery DHL DHL Express DHL Packstation Gogreen
Payment options Cash in advance Invoice Cash on delivery Direct debit Cash Installment-purchase visa mastercard sofortueberweisung paypal ratenzahlungpaypal paypalplus