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Shipping and Charges

Payment methods

1. Payment via Wire Transfer (free)
2. Payment via cash on delivery (8,90€)
3. Payment via sofortüberweisung.de (free)
4. Payment via Invoice via Billpay (free)
5. Payment via Direct debit via Billpay (free)
6. Payment via PayPal (free)
7. Payment via Credit card (free)
8. Payment via Paypal Plus (free)
9. Payment via installment plan powered by Paypal (Term-related costs)
10. Cash on pickup (free)

Payment

1. Wire transfer:
Orders that have been prepaid will be dispatched as soon as we receive the payment on our account. We will reserve your order exclusively for you for 7 days, and will only cancel your order if no payment has been received within that time. Please note that bank transfer times may vary from bank to bank, and that we have no influence over the speed of the transaction.
Please use the following bank details for your Wire transfer:

Kids Style Lounge
Account: Sparkasse Neuss
IBAN: DE1730550000009333235
SWIFT/BIC: WELADEDNXXX

Make sure to state your order number as the payment purpose.
Any credit resulting from returns will be refunded to the bank account from which the order payment originated.
For pre-order items you get an extra payment request via e-mail when the goods are available at Kids Style Lounge.

2. Cash on delivery:
Cash on delivery on the goods will be paid to the deliverer. It will be charged a delivery fee of 8,90 Euro. We currently offer cash on delivery only to Germany.

3. Sofortüberweisung:
State your country and select the bank handling your transfer by entering the sort code.
You will now be forwarded to the login area of the secure payment form. Log in with your online banking details as usual. Your data will be encrypted in the secure payment form by SOFORT AG, and then transmitted to your online banking service.
You will be prompted to enter a TAN. Your PIN or TAN will not be stored. The transaction is very secure, as every TAN can only be used once, and a multi-level authentication procedure is used. The input of your online banking information (e.g. your PIN) and your TAN occurs solely within the secure payment form of SOFORT AG, and not on the merchant's website. You will then receive a summary of your funds transfer and an order confirmation from Kids Style Lounge.de. You will have all your purchase information at your disposal. The transaction confirmation will allow the immediate processing and dispatch of your order, which will be even faster than using the prepayment option.

4. Invoice with Billpay: (DE,AT,CH,NL)
We use the payment provider BillPay GmbH for the processing of purchases against invoice. The BillPay purchase against invoice option allows you to order your goods online and pay the invoice after you have received the delivery.
All we need is your date of birth for authentication purposes. The customer and product information forwarded to BillPay, and your own purchase behaviour will form the basis for the decision of BillPay to accept a client or not in real time.
Make sure to use only the account information provided for your payments. You will receive that information by email right after your shipment has been dispatched, and your invoice is additionally included in your delivery.
You then have 14 days to pay after you have received your delivery.

5. Direct debit with Billpay: (DE)
We use the payment provider BillPay GmbH for the processing of direct debit payments.
All we need is your date of birth for authentication purposes. An input dialogue will appear, where you enter the account name, SWIFT code, IBAN, and the name of the bank. The customer and product information forwarded to BillPay, and your own purchase behaviour will form the basis for the decision of BillPay to accept a client or not in real time.
Your purchase will be completed in seconds, and your order will then be dispatched. You will additionally receive a confirmation of your purchase via email.
The invoice amount will be deducted from the account you provided within a few days.
Any credit resulting from returns will be refunded to the bank account from which the order payment originated.

6. PayPal:
You will be automatically forwarded to PayPal. If you already are a PayPal customer, you can log in with your access data and confirm the payment. If you do not have a PayPal account yet, you can create one in just a few steps and then confirm your payment.
Credit notes from returns are always credited to the PayPal account used for the purchase.

7. Creditcard:
Payment by credit card (MasterCard or VISA) is a free service with us. After confirming the order, a pop-up window opens, where you with details of the Card Number., CVC2 / CVV2 "validity of the credit card and the credit card holder can finish the ordering process easy. The charge of your credit card account is carried out with the order is completed.

8. PayPal Plus (Only within Germany)
Within the context of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be forwarded to PayPal's online website. You may enter your payment details there and confirm the use of your data by PayPal and the payment instructions to PayPal.

If you have selected the PayPal payment type, in order to pay the invoice amount, you must be registered there or register first and identify yourself with your access data. The payment transaction will be carried out automatically by PayPal directly after confirmation of the payment instructions. You will receive additional information during the ordering process.

If you have selected the credit card payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. The payment transaction will be carried out by your credit card company upon request by PayPal and debited to your card, directly after confirmation of the payment instructions and after your identification as the legal cardholder. You will receive additional information during the ordering process.

If you have selected the direct debit payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. With the confirmation of the payment instructions, you are granting PayPal a direct debit mandate. PayPal will inform you separately about the date of the account debit in an advance notification (pre-notification). With the submission of the direct debit directly after confirmation of the payment instructions, PayPal will request its bank to initiate the payment transaction. The payment transaction is automatically carried out and your account is debited. You will receive additional information during the ordering process.

If you have selected the invoice payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. After a successful address and creditworthiness check and placement of your order, we will assign our claim to PayPal. In this case, you may only pay to PayPal with a debt-discharging effect. For payment processing via PayPal – in addition to our GTC – the GTC and data protection policy of PayPal shall apply. Additional information and the complete GTC of PayPal for invoice purchase can be found at:https://www.paypal.com.

9. Payment via installment plan powered by Paypal (Term-related costs)
If you have chosen installment payment powerd by Paypal, you will not need to be registered with PayPal to pay the invoice amount. The installment agreement via PayPal is concluded between us and you. We are entering the payment request to PayPal and PayPal pulls the demand in its own name. We engage PayPal with the credit check and the application process. The creditworthiness of the customer is checked by PayPal in real time.


10. Cash on pick up:
With the payment "cash on pickup" you have on site at Kids Style Lounge, Gielenstr. 65-69, 41460 Neuss the way your order at the specified below schedule: Monday - Friday pick 10:00 to 16:00 and in cash.

Shipping types, delivery costs and times

1. Shipment to Germany (DHL Standard/Express/Cash on Delivery)
1.1 DHL Standard (4,90 € and free delivery from 60 € Ordervalue)
1.2 DHL Express delivery Mo-Fr ( 14,00 € )
1.3 DHL Express delivery Saturday ( 24,00 € )
1.4 DHL Cash on Delivery (8,90€)

2. Shipment to Austria (DHL Standard)
2.1 DHL Standard (4,90 € and free delivery from 60 € Ordervalue)

3. Shipment to other countries (DHL Standard)
3.1  International - EU (Zone 1) ( 8,90 € )
3.2  Rest EU - (Zone 2) ( 19,90 € )
3.3  International (Zone 3) ( 29,90 € )
3.4  International (Zone 4) ( 39,90 € )

Delivery:

1. Germany
   1.1 In germany we ship 4,90 €. Free shipping for orders above 60 €. (1-2 days)
   1.2 Express delivery 24h. Delivery will be charged 14,00 €. (Delivery only Monday - Friday) (orders to 13 pm are shipped the same day)
   1.3 Express delivery 24h. Delivery will be charged 24,00 €. (Delivery only Saturday) (orders to 13 pm are shipped the same day)
   1.4 For cash on delivery, we charge 8.90 €
 
2. Austria
  2.1 Shipping cost 4,90€. Free shipping for orders above 60 €. (2-3 days)
 
3. Other countries (Zone 1)
 3.1 Shipping cost 8,90€ (2-3 days)

Belgien, Bulgarien, Croatia, Dänemark (inkl. Faröer und Grönland), Estland, Finnland, Frankreich, Griechenland, Großbritanien (inkl. Isle of Man, Guernsey, Jersey), Irland, Italien, Lettland, Litauen, Luxemburg, Malta, Monaco, Niederland,  Polen, Portugal (inkl. Azoren und Madeira), Rumänien, San Marino, Schweden, Slowakei, Slowenien, Spanien (inkl. Kanaren und Balearen), Tschechische Rep., Ungarn, Zypern.

4. Rest Europe (Zone 2)
 4.1 Shipping cost 19,90 € (3-5 days)
 
Andorra, Lichtenstein, Norwegen, Schweiz

5. International (Zone 3)
 5.1 Shipping coast 29,90 € (3-7 days)
 
Russland, Ukraine
 
6. International (Zone 4)

 6.1 Shipping cost 39,90€ (3-7 days)

Australia, Japan, USA, South Korea, China, Taiwan, Hong Kong, Südkorea, Turkey, Macao, Canada, Mexico

DDU

We deliver on DDU (Delivery Duty Unpaid) basis deliveries to countries. This means that the invoice is without the German VAT.
The waste in the countries import VAT and any duties and customs fees are charged to the recipient account.

Delivery Tracking

You will receive an automated shipping confirmation as soon as your order leaves our warehouse. You will also receive your personal DHL Tracking Number on the same day. Use this number to track the current location of your package on www.dhl.de.

Packstation

We can deliver to a Packstation of your choice in Germany. Large parcels that do not fit into your rented parcel box may have to be picked up from a post office or a DHL Express Station.
Delivery DHL DHL Express DHL Packstation Gogreen
Payment options Cash in advance Invoice Cash on delivery Direct debit Cash Installment-purchase visa mastercard sofortueberweisung paypal ratenzahlungpaypal paypalplus
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